Office closure

Please join us at our Customer Appreciation Open house Thursday May 26th between 11-2. Brats and refreshments will be served.

The Black River Falls Municipal Utilities will be closed Monday, May 30, 2022 for Memorial Day.

Beginning June 6, 2022 the Utilities will transition to new operating hours.  Please see article below under upcoming event for more details.

Sewer Department

The Sewer Department (the Waste Water Treatment Plant) is located at 501 Disposal Drive, Black River Falls.  To reach the Plant, call 715-284-2913 or email at Hours Monday - Friday 8:00 a.m. - 4:30 p.m.

Rick and Bill

Employees - WWTP

Lead WWTP Operator - Rick Weikel

WWTP Operator - Bill Benz

Meter Reading & Billing

Similar to reading your electric meter, Black River Falls Utilities crew members collect usage data from your water meter through the AMI system or with a hand held collection device. Your sewer usage is calculated using your water usage data. Our data collection devices read your meter from a distance and store that information in a format that is then downloaded into our billing software to help produce your monthly billing statement. We do have some meters that require manual reads by Utility employees. Black River Falls Utilities is in the process of transitioning to AMI meter reading and when completely implemented, the utility employees will no longer walk to each and every meter to 'read the meter'.

In some cases or during certain times of year when we are not able to get close enough to your meter, our data collection devices are not able to communicate with your meter to deliver consumption data. In that event, we provide you with an estimated billing statement, based on your normal usage history for that time of year. Any difference between the amount actually used and the estimated amount billed is corrected automatically when the next regular meter reading is obtained.  Ultimately, you pay only for the amount of water actually used.


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