PFAS Inquiries

Office will be closed on Monday, May 29 for Memorial day.  Office will be open Tuesday, May 30- Friday, June 2 from 7:00am to 3:30pm.

BRFMU's PFAS results well below Wisconsin Department of Health Services (DHS) health based standards.  See press release for more information.  Press Release click here.

To Our Customers

Small Town - American Flag Hanging From Front PorchAt Black River Falls Municipal Utilities we believe the people of our community are our most important asset. In order to best serve our customers and our community we strive for excellence in the following competencies:

Trust – It’s important to us that you know we are looking out for your best interests and that you believe we are your greatest resource for any energy, water, and sewer issues that might arise.

Customer service – Whenever you contact us we’ll provide quick and friendly service to resolve your issue.

Energy at the lowest cost – We strive to be transparent about the various costs that go into your monthly charges while keeping prices as low as feasible.

Reliable energy – Having few outages and providing fast restoration is the most important service we provide.

Asset to the community – Beyond providing reliable electric,water, and sewer services at a low cost, we also want to give back to keep Black River Falls a great place to live and work.

Environmentally friendly – We value our environment and will continue to provide as many renewable energy options that make sense to our customers.

We take great pride in helping our customers. If you have any suggestions on how we can serve you better, please feel free to contact us.

You can call us at 715-284-9463 or visit our office at 349 S. McKinley Street, Monday through Thursday from 7:00 am - 4:30 pm and Friday from 7:00 am - 11:00 am.